Did you know that “listening” is the least taught skill in business communication? You can market your product/service more successfully if you learn how to really listen to your clients. Become an engaging listener to draw your clients, friends & family out & understand the difference that “hearing” someone is not “listening” to someone.

In eight lectures that you can view whenever you want, you will:

•  Learn listening skills to improve your listening habits and understand the value for your customers/clients
• Understand how critical listening skills can benefit your clients
• Use new knowledge and communication concepts to better market your brand
• Know why & how women and men listen differently

This class is for anyone who wants to improve their listening skills for business, school, or daily communication among business colleagues, friends, and family.

After taking this class, students will:

• Understand how to really listen and not just “hear”
• Know the difference between empathic and critical listening
• Pay attention to verbal and non-verbal listening